Currently, they do not offer a discount on first orders. However, subscribing to their newsletter keeps you informed about exclusive offers and promotions.
Is there free delivery available?
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Yes, they provide free delivery on all orders over £99. For orders below this amount, standard delivery charges apply.
What is their return policy?
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They accept returns of unwanted items in their original, undamaged packaging and new condition within 28 days from the date of purchase. Please ensure items are unused.
Does Toucan Tools offer warranty on their products?
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Yes, Toucan Tools provides a warranty on most of their products. The duration of the warranty may vary depending on the item, but typically ranges from 1 to 3 years. The warranty covers manufacturing defects and faults, providing customers with peace of mind when purchasing from their online store.
How can I contact Toucan for support?
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You can reach their customer support team via email at [email protected] for any inquiries or assistance you may need.
What payment methods are accepted on Toucan Tools?
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Toucan Tools accepts various payment methods, including major credit and debit cards such as Visa, Mastercard, and American Express. They also accept payments through PayPal, providing customers with a secure and convenient payment option.
Are there any additional charges or hidden fees when shopping at Toucan Tools?
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No, Toucan Tools is transparent about their pricing. The price displayed on the website is the final price you pay, excluding any applicable taxes and shipping fees. There are no hidden charges or fees, ensuring customers have a clear understanding of the total cost before making a purchase.