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<a target="_blank" rel="nofollow noopener" href="https://www.wylding.co.uk/pages/shipping-returns" ><strong>Free shipping </strong></a>is available on all UK orders purchased from WYLDING. This service makes it more affordable and convenient to shop, as there are no additional shipping costs for standard delivery on UK orders. Simply place your order to enjoy free delivery.
What is the return policy?
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Customers can return items within 28 days of receiving them, as long as they are in their original condition. Refunds will be issued within 7 days of receiving the returned item. However, personalized or custommade items cannot be returned unless they are faulty.
How can I contact customer support?
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Customers can reach out to customer support by filling out the contact form on the website or by sending an email to the provided email address. The support team aims to respond within 24 hours during weekdays.
What payment methods are accepted?
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The online store accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure the safety of customers' personal and financial information.
Can I cancel or modify my order?
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Customers can cancel or modify their order within 24 hours of placing it. However, once the order has been processed and shipped, it cannot be canceled or modified. It is recommended to contact customer support as soon as possible for any changes or cancellations.
Are there any additional charges for international orders?
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Yes, international orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer and may vary depending on the country's regulations. It is advisable to check with local customs authorities for more information.